On behalf of our family and staff I would like to personally extend our gratitude for your loyalty towards our Institutes. Your loyalty has allowed us to become one of the leading hearing health care service providers internationally and for that we are most grateful. Since 1975 we have changed tens of thousands of lives with better hearing and we trust that we will be able to continue our services to you once this Covid-19 pandemic is behind us.

We realize that the lockdown is extremely inconvenient for all of us but a necessary ruling for everybody’s health and safety. However, as a medical facility we also need to render services in time’s of crisis and we are operating within normal hours – please phone for an appointment.

We look forward to welcoming you!

Anita van der Merwe
Director and owner.


Our operating hours are:

08:00 to 16:00 (except public holidays)
By Appointment!

Be assured that we have all the necessary safety measures in place according to local and international (WHO) guidelines. We work on a strict ‘appointment only’ basis. Phone your local Institute for an appointment and more information.


Please CLICK HERE to read important information before your appointment and what you can expect on arrival.

Thank you for adhering to all social distancing guidelines.  


For the convenience and safety of our patients, some of our larger Institutes will offer a temporary ‘drive through’ service.  We will collect your hearing aids at the car, do a mini service while you wait and return them to you.

Please contact your nearest Ear Institute about this service.

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