After Sales Services

All our patients are part of the Ear Institute family and we are committed to exceptional after-sales service to each patient.

We offer free hearing aid and earmold cleaning services – T&C’s apply. In addition, we serve delicious Swiss Nespresso cappuccino’s, offer you a 24 hour turnaround service on repairs all in a friendly and relaxed environment.

 

• We are always here to welcome you with a friendly face and a good cup of freshly brewed Nespresso

 

• Our battery club rewards you with free batteries on a regular basis

 

• We help you to look after your investment by offering a Free in-house cleaning service. Terms and conditions apply.

 

• We have a 24- hour turnaround time on repairs.

Hearing instruments and electronic accessories carry a warranty against electronic manufacturing defects, as per manufacturer specifications. The in-the-ear (ITE) shell and/or earmould carry a 3 (three) month guarantee on proper fit and product material.