After Sales Services

All our patients are part of the Ear Institute family, and our commitment to excellent after-sales service is a point of pride.

• We are always here to welcome you with a friendly face and a good cup of freshly brewed Nespresso

• Our battery club rewards you with free batteries on a regular basis

• We help you to look after your investment by offering a Free in-house cleaning service. Terms and conditions apply.

• We have a 24- hour turnaround time on repairs.

Hearing instruments and electronic accessories carry a warranty against electronic manufacturing defects, as per manufacturer specifications. The in-the-ear (ITE) shell and/or ear mould carry a 3 (three) month guarantee on proper fit and product material.